請問：玉容精華皂液全結凍？
Why does the beauty essence Liquid soap freeze?
此結凍現象，秋冬季節才產生！它所呈現的乳白結凍現象是因為其中含有椰子油、乳油木果脂，其冬天或溫度低時，會呈現乳白結凍現象，它是正常的！因為是椰子油，乳油木果脂本身的特質！並不是產生酸敗現象！因為沒有油耗味，若有則是反常的！不用擔心！可放心地使用！
This phenomenon of freezing only occurs in autumn and winter! The milky white frozen appearance is due to the presence of coconut oil and shea butter. When the temperature is low in winter, it will appear as a milky white frozen phenomenon, which is normal! It is the inherent characteristic of coconut oil and shea butter. It is not a sign of spoilage! If there is no rancid odor, it is normal! There is no need to worry! You can use it with confidence!
精華皂液稀釋使用方法：
How to dilute essence soap:
初期剛開始使用時：
您好！初期整罐在使用時，建議您先將整罐泡在洗手台50～60 ℃的洗澡熱水，可再蓋上一條毛巾使熱度集中，視溫度而定，並等待15至20分鐘，先讓皂液成為液態狀態(您需要稀釋的容量，呈現液態即可)，再倒出來分裝到小瓶子，再加入煮過的水或RO水，稀釋到您要的濃度即可！並不需要加水倒入整瓶！可以節省您操作方便，以上建議！
Hello! When you first start using the product, we recommend soaking the entire bottle in 50-60℃ hot water in the sink. You can cover it with a towel to concentrate the heat, depending on the temperature. Wait for 15-20 minutes to allow the soap to become liquid (until it reaches the amount you need to dilute). Then, pour it into smaller bottles and add boiled or RO water to dilute it to your desired concentration. You do not need to add water directly to the entire bottle. This method is more convenient and can save you time. These are our recommendations!
使用中：如需要一次稀釋到您要的濃度
當皂液使用到一定的量(可以加水稀釋的空間時)，如濃度高結凍，再碰到不好擠壓時，首先，你可以再把皂液泡在洗手台熱水(洗澡水的溫度50~60度即可)，再讓皂液成為液態狀態(可換上平頭蓋以免隔水浸泡時瓶子進水)，再加入RO水或煮過的水稀釋到一次你要的濃度(注意冷卻時，視加水量多寡，決定皂液濃稠度)！除非要分裝到小瓶(初期使用稀釋方法)，就不用每次使用的時候再稀釋！這樣一來，就不用每一次使用時，都擠不出來還要泡熱水這麼麻煩(一次稀釋到您要的濃度)！
In use: If you need to dilute to your desired concentration at once, when the soap solution reaches a certain amount (with space to dilute with water), if the concentration is too high and it becomes frozen and difficult to squeeze, first, you can soak the soap solution in hot water at the sink (the temperature of shower water, around 50-60 degrees Celsius), let the soap solution become liquid (you can switch to a flat lid to prevent water from getting into the bottle when soaking ), and then add RO water or boiled water to dilute to your desired concentration at once (note that the thickness of the soap solution after cooling depends on the amount of water added)! Unless you want to divide it into smaller bottles (use the dilution method during the initial use), you don't need to dilute it every time you use it! This way, you don't have to go through the trouble of soaking in hot water and squeezing out the soap solution every time you use it (dilute to your desired concentration at once)!
所以，使用方法如照以上正確，就不會覺得很麻煩而且非常節省，一瓶可以抵兩瓶用！因為它是濃縮的精華皂液，並沒有加任何的化學增稠劑！以上建議！
Therefore, if you follow the correct usage method as mentioned above, you will not find it troublesome and it is very economical as one bottle can last for two bottles! This is because it is a concentrated soap liquid and does not contain any chemical thickeners! The above are suggestions!
PS：因玉容精華皂液與沐浴乳不同，它是由皂製成，並沒有添加化學乳化劑、增稠劑和其他界面活性劑！
PS: Beauty essence liquid soap is different from shower gel, it is made from soap without added chemical emulsifiers, thickeners, and other surfactants!
